SHOP FAQ

QUALITY & SUSTAINABILITY

  • We support sustainable fashion: Instead of  mass production and fast fashion we want to be more sustainable that's why we don't do cheap mass production – We only produce for you after ordering, to avoid overproduction and waste of resources.
  • That explains also the higher price for our merchandise: All products are customized & 100% handmade.
  • Our manufacturing company is based in Europe, which means that we keep our carbon footprint as small as possible. They have a water-free manufacturing and printing process and their inks are eco-friendly. They source from the EU where possible and use FSC certified materials. 
  • Please note, that the images may deviate slightly from the products supplied.

 

RETURNS & REFUNDS

  • Sadly we cannot accept return of non-faulty goods because the bespoke product has been produced and customized specifically to order, therefore impossible to reuse. But as we want you to be happy with our products, simply speak to us and we find a solution!
  • Please make sure to order the right size!  It's easy to find the perfect fit with our Size Guide. If you need help, don't hesitate to get in touch with us!

 

DELIVERY TIME & SHIPPING COSTS

  • We ship to Europe and North America.  Tolls, taxes, and other fees not indicated in the total price may apply to international shipments.
  • Delivery times may vary from 3-10 work days, depending on your delivery address.
  • Please allow orders to take a few days longer due to COVID-19 disruption.